SHIPPING POLICY
📦 Shipping Policy - Your Worry-Free Global Delivery Guide for LABUBU
Dear LABUBU Collectors,
Thank you for choosing us! To ensure your beloved collectible dolls arrive safely and swiftly, we’ve established a seamless shipping process and customer-centric logistics service. Here’s everything you need to know:
🚛 Our Shipping Promise
✅ Lightning-Fast Dispatch (Within 48 Hours): Orders placed on business days (Mon-Fri before 4:00 PM local time) ship within 48 hours. Weekend/holiday orders process the next business day.
✅ Real-Time Tracking: Each order includes a tracking number accessible via email or your account page.
✅ Professional Packaging: Every LABUBU enjoys "VIP treatment"—triple-layered protection with bubble wrap, dust-proof bags, and reinforced boxes to prevent transit damage.
🌍 Global Shipping Solutions
Partnering with DHL, FedEx, and EMS, we intelligently match the optimal route for your destination:
| Region | Delivery Time | Shipping Fee | Key Features |
|---|---|---|---|
| Asia | 5-10 business days | FREE | Duty-paid priority clearance |
| US/EU/AU | 7-15 business days | FREE | Climate-controlled transport |
| Other Regions | 10-20 business days | Calculated at checkout | Customs assistance |
Note: Delays may occur for remote areas or during peak seasons—confirm ETAs with客服 pre-order.
🔍 Post-Shipment Notes
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Customs Tips:
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Some countries may charge import taxes (e.g., EU orders >€150). Check local policies before ordering.
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Compliant commercial invoices labeled "Collectible Toy" are included to minimize inspections.
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Shipping Issues:
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If tracking doesn’t update for 10 days, contact our 「Logistics Emergency Team」 for prioritized resolution.
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❓ FAQs
Q: Can I combine multiple orders?
A: Absolutely! Contact customer service to consolidate unpaid/unshipped orders for free and save on shipping costs.
Q: What if the package arrives damaged?
A: Film your unboxing as proof. We’ll offer compensation or reshipment based on the damage.
Q: Can I request special packaging?
A: Yes! Note "mint-in-box" or gift wrapping at checkout for free upgrades.
💌 A Final Word
We know every LABUBU is a treasure you eagerly await. For special requests (e.g., birthday rush delivery), ping our Customer Service—we’re here to turn your unboxing into pure joy!
🎯 Our Goal: Make shipping invisible, leaving only the unboxing scream!
— [Your Store Name] Logistics Team
(Psst... Orders ending with "LABUBU" might include a surprise gift!)